Refund Policy

Effective Date: March 14, 2026

At Medicare Supply, we aim to provide reliable products and a positive shopping experience.

Return Eligibility

Customers may request returns within 14 days of receiving the product if the item is:

• Unused
• In original packaging
• In resellable condition
• Accompanied by proof of purchase

Non-Returnable Products

Certain medical products cannot be returned for safety reasons including:

• Personal healthcare items
• Sterile products once opened
• Consumable medical supplies

Return Process

To request a return, contact our support team with:

• Order number
• Product name
• Reason for return

Approved returns will receive instructions for sending the item back.

Refund Processing

Once the returned product is received and inspected, refunds will be issued to the original payment method.

Processing times may vary depending on the payment provider.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us immediately with photos of the issue. Our support team will review and arrange a replacement or refund if necessary.

Shipping Costs

Return shipping costs may be the responsibility of the customer unless the return is due to an error or damaged product.

Contact

Email: support@medicare-supply.com
Website: medicare-supply.com